
What happens when artificial intelligence meets human empathy in customer experience (CX)?
I sat down with Mario Baddour, CEO of InteLogix, to discuss how the company is blending AI-driven innovation with the irreplaceable human touch in customer experience (CX). From what separates leaders from slower adopters to the biggest opportunities in industries like healthcare and retail, Mario shares how AI can amplify empathy and deliver lasting business value. Click the image above to watch the interview!
Today’s Headlines — The latest reporting and analysis from AiNews.com:
OpenAI Unveils Aardvark, a GPT-5 Agent for Proactive Code Security - OpenAI has launched Aardvark, a GPT-5-powered autonomous security agent designed to detect and remediate software vulnerabilities across modern codebases. Aarvark is built to function like a human security researcher, continuously scanning codebases, analyzing commits and changes, identifying vulnerabilities, how they might be exploited, and proposing targeted patches.
Anthropic Research Shows Early Signs of AI Self-Monitoring in Claude Models - A new study from Anthropic suggests large language models may be developing an early form of internal self-monitoring — a stepping-stone toward more transparent and reliable AI systems. In this piece, we break down the findings in plain English.
Perplexity Launches AI Agent to Transform Patent Search and Innovation - Patent research has long been gated behind complex tools and specialist expertise, but a new AI agent from Perplexity aims to make intellectual property intelligence accessible to anyone with a question using natural language.
More AI Headlines (Curated by AiNews.com) — Other major stories making waves across the AI world today:
How OpenAI built OWL, the new architecture behind our ChatGPT-based browser, Atlas - To make ChatGPT a true web co-pilot, they redesigned the browser architecture. By separating Atlas from Chromium, they built a browser that launches instantly, stays fast with many tabs, and supports future agentic AI experiences.
OpenAI Expands Stargate to Michigan - OpenAI announced a new Stargate campus in Saline Township, Michigan, as part of our 4.5GW partnership with Oracle. Combined with capacity from our six previously announced U.S. Stargate sites with Oracle and SoftBank, this project brings Stargate to over 8 gigawatts of planned capacity.
New AI-powered tools to make it easier to create and share on TikTok - At its U.S. Creator Summit, TikTok introduced AI tools designed to streamline content production for creators: Smart Split which repurposes long videos into short ones, and AI Outline which helps structure fresh content by generating hooks, tags and outlines from ideas or trending topics.

Build apps using multiple agents in Cursor 2.0
In this tutorial, you will learn how to use Cursor 2.0's new multi-agent feature to build web applications faster by having different AI agents work on separate parts of your project simultaneously.
Step-by-step:
Create a new folder named "todo-list-app", open the Cursor application, click "Open Project", and select your folder (or drag-drop it into the Cursor IDE)
Click "Agents" button, then "New Agent" and prompt: "Create a plan to build a To-Do app using Next.js as Plan.md. Divide tasks for two dev agents working in parallel, and include integration steps and README"
Ask one agent: "Complete integration from Plan.md, update README with run instructions", then open terminal and run: npm install, followed by npm run dev
Visit http://localhost:3000 to see your complete To-Do app built by multiple AI agents working simultaneously
Pro tip: Use the Voice button on the prompt bar to give instructions hands-free. Just speak your prompt and end with the word "submit" to send it.

AI Tools:
Please note that AiNews.com does not endorse the following AI tools. We aim to share the tools we come across that you may find helpful in you work or daily lives.
AI Marketing Directory: Find the best AI tools for business. Our curated directory of AI tools have been hand picked to help business professionals work smarter and faster. (This mention is part of a cross-promotion agreement; no monetary compensation was received.)
YourKeywordTool: The ultimate keyword research tool and keyword generator for finding thousands of long-tail keywords across Google, YouTube, Instagram, TikTok, Amazon, and more platforms.
Quizify: The AI Quiz Maker That Thinks With You. Goodbye to Tedious Quiz Creation, with AI Powered Quiz Maker, get High-Quality Quizzes for your Business
Logic: Turn human documents into engineer-ready APIs instantly. Write your decision or review process in plain English. Logic's AI applies it consistently.
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