OpenAI is rolling out Company Knowledge, a new capability for ChatGPT Business that lets the AI operate and work with a true understanding of each organization’s internal context. The update aims to make ChatGPT more useful for real-world enterprise workflows — from drafting strategic plans to building release roadmaps — without users having to repeatedly explain their projects or processes.

Company Knowledge is now available in ChatGPT Business, Enterprise, and Edu with support for select enterprise connectors and more integrations rolling out soon.

It’s powered by a version of GPT-5 trained to analyze multiple data sources simultaneously for more comprehensive and accurate answers. Each response includes clear citations, showing exactly where the information came from so teams can verify and trust the results.

Company Knowledge allows ChatGPT to use information from connected workplace tools, such as Slack, Google Drive, SharePoint, HubSpot, and GitHub, helping teams transform scattered data into actionable insights and reports.

Company Knowledge goes beyond answering simple questions like “How do I file an expense report?” It helps ChatGPT grasp your work context instantly, making it far more useful for drafting, reporting, or catching up on projects.

To get started, tap Company knowledge under the message composer. When using it for the first time, you’ll need to connect your work apps. Once enabled, ChatGPT will look across your connected tools to bring relevant context into its answers. As it works, you can follow along in the sidebar to see what sources it’s accessing and how it’s using them. When it’s done, you’ll see exactly which snippets informed its response, with clickable citations to view each original source.

For example, it can:

Turn customer insights into strategy docs: The AI can pull recent feedback from Slack channels, analyze survey data from Google Slides, and summarize recurring themes from support tickets to inform roadmap planning.

Create reports using the latest info: After a marketing campaign, ChatGPT can compile contacts and deal data from HubSpot, briefs from Google Docs, and highlights shared over email to generate a comprehensive post-campaign report.

Build release plans: Developers can have ChatGPT scan GitHub repositories for open TODOs, cross-check Linear tickets, and review Slack engineering discussions to identify unresolved issues or bugs before the next release.

By automatically linking this information, ChatGPT can summarize what’s done, what’s pending, and what still needs to be logged — giving teams a complete operational snapshot in minutes. Learn more about ChatGPT Business⁠ or contact their team⁠ to start using ChatGPT with your company knowledge.

Company Knowledge can perform multiple searches at once to reconcile conflicting details, making it useful when teams have incomplete or differing information. For example, if you ask, “Where did we land on company goals for next year?”, ChatGPT can summarize ongoing discussions and highlight differing viewpoints to help teams align on next steps.

It also delivers more balanced and comprehensive responses. When analyzing results — such as “Report on customer feedback from the mobile launch” — it won’t just recap sentiment — it can integrate related support tickets, include customer quotes, and even suggest next steps for improvement.

Because it can reason while searching and apply date filters, Company Knowledge can surface time-sensitive insights, like handling time-based data effectively. For example, asking “Give me a quick update on company performance” pulls recent insights from Slack, Google Docs, and Sheets, ranked by recency and quality. It can also retrieve historical snapshots — like “Show performance in Q1” — without requiring manual digging through archives.

Currently, users must manually select Company Knowledge at the start of a conversation. If it’s not enabled, ChatGPT can still use connected apps but won’t include detailed contextual references or citations.

When Company Knowledge is active, the system cannot search the web or generate charts or images, but users can toggle it off mid-conversation to regain those capabilities. OpenAI says it plans to integrate Company Knowledge with ChatGPT’s full feature set in the coming months.

The company is also expanding its ecosystem of connectors, adding support this week for Asana, GitLab Issues, ClickUp, and several others to make responses more comprehensive.

As ChatGPT becomes more integrated into workplace operations, OpenAI emphasizes that organizations retain full control over their data and permissions.

This enterprise-grade framework gives organizations confidence that sensitive data remains private, compliant, and under their direct control across every AI interaction. Learn more⁠ about their enterprise-grade security, data privacy, and compliance programs.

Q1: What is ChatGPT Company Knowledge?
A: It’s a new ChatGPT Business feature that lets the AI use an organization’s internal data from tools like Slack, HubSpot, and GitHub to provide contextualized responses.

Q2: How do users activate it?
A: Users must manually select Company Knowledge when starting a new ChatGPT conversation.

Q3: Can it search the web or generate visuals?
A: Not while Company Knowledge is on, but users can turn it off mid-conversation to access those capabilities.

Q4: Which new integrations were added?
A: Asana, GitLab Issues, and ClickUp are among the newest connectors added this week.

Q5: Why is this important for enterprises?
A: It helps businesses transform siloed internal data into clear, AI-driven insights and reports — streamlining planning, analysis, and collaboration.

OpenAI’s Company Knowledge represents a major step toward context-aware AI in the enterprise. By allowing ChatGPT to interact directly with company systems while maintaining privacy and data integrity, OpenAI is redefining how businesses can use generative AI for strategic and operational tasks.

This development matters because it bridges a critical gap between generic AI models and custom enterprise intelligence. Instead of isolated question-answering, ChatGPT can now engage in fully informed analysis — combining organizational context with generative reasoning to produce faster, more accurate, and actionable outcomes without compromising privacy or compliance.

As OpenAI continues to expand integrations and unify capabilities, ChatGPT Business is evolving into a central hub for enterprise knowledge management, signaling a future where AI becomes a trusted co-worker across every team function.

Editor’s Note: This article was created by Alicia Shapiro, CMO of AiNews.com, with writing, image, and idea-generation support from ChatGPT, an AI assistant used for research and drafting. However, the final perspective and editorial choices are solely Alicia Shapiro’s. Special thanks to ChatGPT for assistance with research and editorial support in crafting this article.