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Hello AiNews.com Readers!
I just wanted to let you know that we will be taking a short break for the American Thanksgiving holiday from Wednesday, November 26 through Friday, November 28. We’ll be back on Monday, December 1 with more AI news, analysis, and interviews. Thank you for your understanding!
To all who are celebrating, we wish you a joyful and meaningful Thanksgiving!
— Alicia
Legacy customer service (CX) is over. AI-first CX isn’t a trend — it’s a bottom-line shift.
On Tuesday, December 9th at 11AM ET, join us for a no-fluff conversation about where customer service is actually going next: fast, scalable, human, and powered by agentic AI.
We’ll break down which AI strategies are delivering real results (and which are noise), how leading brands are cutting costs while increasing CSAT, and what CX leaders need to do now to stay relevant heading into 2026 and beyond.
Hear directly from the leaders shaping the future, featuring Leonardo Declich, Director of CX Digital Transformation at Frontier Airlines; Philipp Heltewig, Chief AI Officer at NICE; and moderator Alicia Shapiro, CMO and Head of News Reporting at AiNews.com.
Today’s Headlines — The latest reporting and analysis from AiNews.com:
Claude Opus 4.5 Sets New Benchmark for Coding, Agents, and Safety - Anthropic’s new Claude Opus 4.5 raises the bar for frontier AI, delivering breakthrough gains in coding, multi-agent workflows, long-running tasks, and safety—while using dramatically fewer tokens.
ChatGPT Launches New Shopping Research Tool to Deliver Personalized Buyer Guides - A new shopping feature in ChatGPT aims to eliminate hours of product browsing by turning complex buying decisions into an interactive, personalized conversation.
More AI Headlines (Curated by AiNews.com) — Other major stories making waves across the AI world today:
Strengthening our safety ecosystem with external testing - By inviting external experts to test our frontier models, we also aim to foster trust in the depth of our capability evaluations and safeguards, and help uplift the broader safety ecosystem.
AWS is spending $50B to build AI infrastructure for the US government - The project will add 1.3 gigawatts of compute and will expand government access to AWS products, including Amazon SageMaker AI, model customization, Amazon Bedrock, model deployment, and Anthropic’s Claude chatbot, among others, according to the company.
ChatGPT’s voice mode is no longer a separate interface - ChatGPT’s voice mode is getting more usable. OpenAI announced on Tuesday it is updating the user interface to its popular AI chatbot so users can access ChatGPT Voice right inside their chat, instead of having to switch to a separate mode.
Vibe code a software tool using Bolt
In this tutorial, you will learn how to vibe code a personalized software tool without writing code — building an EPUB book reader that segments uploads into chapters for one-click copying into LLMs for deeper learning.
Step-by-step:
Go to Bolt.new, log in with Google or GitHub, and start prompting using natural language — no coding needed
Describe the tool you want: "Vibe code an app where I can upload an EPUB file, and it divides it into chapters so I can one-click copy all the text of that chapter and paste it into ChatGPT"
Test the first output by uploading an EPUB file, evaluate what works and what doesn't, then iterate with prompts like "These chapters are inaccurate"
Copy a parsed chapter into ChatGPT for deep reading: the LLM summarizes every paragraph and preserves nuances that normal PDF/EPUB uploads miss
Pro Tip: We're all going to be building micro-tools for ourselves. By using Bolt, Cursor, or Replit, this process becomes fast, custom, and code-free.
AI Tools:
Please note that AiNews.com does not endorse the following AI tools. We aim to share the tools we come across that you may find helpful in you work or daily lives.
Descript: Descript is an all-in-one audio and video editing tool that lets you edit media as easily as a text document, with AI features for transcription, overdubbing, and streamlined content production. We’re excited to invite you to join Descript’s Creator Plan and enjoy 50% off your first 2 months. Be sure to use our link to activate the discount! (As an affiliate partner with Descript, AiNews may earn a small commission if you sign up using our link. There’s no extra cost to you — it simply helps support our independent reporting and the work we do.)
BookmarkJar: AI Bookmark manager that turns chaos into clarity - Find faster, organize less. No folders, no friction, yet powerful.
Incogni: Protect yourself from scammers for 55% off. Remove your exposed data and stay private.
Gamma: Turn text into polished presentations in one click. Create working PowerPoint presentations you can refine and customize in under a minute, using our powerful AI generator.
Our LinkedIn Community is growing - Will you join us? We invite you to join our LinkedIn group to participate in AI discussions and share developments with the rest of the group. Join today!
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